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Most answers are on the FAQ — which head unit your car has, what the free VIN checks are, what you need to install a map, and what happens if a code fails. Have a look there first; it is quicker than waiting for a reply. If it is not there, write to us below.

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4000 characters left. Say what it is about — a payment, a code the head unit will not take, an account you cannot open. If it involves a car, include the VIN and roughly when you tried.